TD serves millions of customers across thousands of branches, and each branch depends on its own network devices to deliver services. Manually maintaining and updating all of those devices was time-consuming and put pressure on IT teams, especially during off-hours and overnight maintenance windows.

To address this, TD partnered with Red Hat and adopted Red Hat Ansible Automation Platform to automate infrastructure maintenance. By using Ansible to standardize and automate updates, TD can:

• Keep thousands of network devices running reliably and up to date
• Reduce the amount of manual, repetitive work for IT staff
• Limit the need for overnight or late-night maintenance efforts

This approach helps TD reimagine how network operations are managed at scale, while supporting consistent service for millions of customers.

Red Hat Ansible Automation Platform is the engine behind TD’s automated network maintenance. Instead of logging into devices one by one, TD’s IT teams can define repeatable automation playbooks that handle tasks such as configuration changes, security updates, and routine maintenance.

In practice, this means:

• Scale: The same automation can be applied consistently across thousands of network devices in branches.
• Reliability: Standardized playbooks help reduce configuration drift and human error.
• Workload shift: IT teams spend less time on manual updates and more time on higher-value work, without needing to stay up all night to keep systems current.

By automating these tasks, TD is reshaping how its network infrastructure is managed, while maintaining a stable experience for the millions of customers who rely on its services.

The Red Hat Innovation Awards 2026 program highlights organizations that use open source technologies to reimagine how they deliver services and run their operations. Each year, Red Hat recognizes customers who turn big ideas into concrete projects and measurable technological achievements.

In 2026, Red Hat is honoring four winners whose projects demonstrate what’s possible when teams collaborate using an open source approach. TD’s work with Red Hat Ansible Automation Platform to automate thousands of network devices is an example of the kind of initiative this program showcases—using automation and open source tools to rethink infrastructure management at scale.

These stories, including TD’s, illustrate how organizations can work together with Red Hat to reshape their IT operations and support better outcomes for their customers.